Here are some of the questions we are asked the most. If you have a specific query please send us an email, we'll be happy to help.
These are questions we've been asked about both Multi-Application and Martial Arts Remedial oil blends.
Q. Are your Remedial Oils safe to put directly on the skin?
A. Absolutely. Our oil blends are ready diluted in a Sweet Almond carrier oil and can be applied without further dilution. We would always recommend trying MARO products on a small test area first if you've never used it before.
Q. If I have particularly sensitive skin can I dilute them more?
A. Of course. Whilst we've never had any issues with sensitivity, adding our blends to more carrier oil such as coconut, olive or suitable massage oils is fine.
Q. How do I know which oil blend to use?
A. Either of our oil blends are effective. Sometimes people just prefer to use one over the other.
Multi-Application Remedial Oil can be used on anything but is particularly effective at helping skin related problems due to the absolute Jasmine we use.
Martial Arts Remedial Oil is what we normally recommend for deep set injury, bones, tendons, joints etc. as the slightly different formulation is aimed at sports or more debilitating problems.
Q. You use almond oil as a carrier, will this affect anyone with a nut allergy?
A. People with known nut allergies specifically Almonds, should be cautious. ICE contains both Sweet Almond and Coconut Oil. In reality there are not enough allergenic proteins present to cause a reaction, however we would always recommend patch testing a very small area first. To date we are unaware of any adverse reactions.
Q. Are there any other ingredients that can cause an allergic reaction?
A. It is always possible someone could have an aversion/sensitivity to one or more of our ingredients, however unlikely. Wheatgerm is used as a preservative but in such a small quantity it is unlikely to effect anyone with an intolerance to wheat. The oils chosen in the quantities formulated is specific to make our blends as universally acceptable for all skin types with no known adverse effects.
Q. Can I use it on.......
A. The answer is yes. No matter what the issue, injury, complaint etc. simply apply to help the healing process.
These are frequently asked questions regarding our skin care cream ICE.
Q. Is your cream suitable for all skin conditions?
A. Yes absolutely. We treat symptoms. Pain, inflammation, infection, irritation. By providing an effective moisturiser combined with other ingredients that give everything the body needs to return skin to a healthy condition, ICE is effective for everything, everywhere on the body.
Q. Does it work on Acne.
A. Yes. Acne responds well, wet sores will dry, dry sores will be moisturised. Infection can be "brought out" from spots in the first instance but will eleviate discomfort and swelling.
Q. What about Psoriasis?
A. Yes. Psoriasis can be managed effectively with ICE. Test a small area to see how yours responds. Apply as required to relieve symptoms. We find customers that immediately apply at the first sign of a flare-up stops it developing further.
Q. I been told I have dermatitis, will it help this?
A. Yes. Dermatitis can be caused by various issues including allergies, or sensitivity to something worn etc. Once again we treat symptoms, reducing inflammation, protecting against infection, provide vitamins and minerals whilst moisturising.
Q. Is ICE OK to be used as part of a daily skin care regime?
A. Absolutely, you only need to use a small amount. Some light flaking may be noticed on first use as dead cells are shed but regular use will keep your skin in amazing condition.
Q. I've heard or read that ICE helps Fibromyalgia?
A. That's correct. We were particularly pleased to hear that ICE is helping people with this debilitating illness. Joint pain and skin sensitivity are greatly reduced. Inflammation of blood vessels causes pain that can manifest anywhere on the body. Applying ICE locally or bathing in our Remedial Oil blends help to ease sufferers and relax affected areas.
Q. Whats in it?
A. ICE is particularly complex. All ingredients are on our labels and are as follows:
Sweet Almond (Prunus Dulcis),
Basil (Ocimum Basilicum)
Geranium (Pelargonium Graveolens)
Jasmine Flower (Jasminum Grandiflorum)
Lavender Lavandula Angustifolia) Rosemary (Rosmarinus officinalis) Wheatgerm (Triticum Vulgare)
Water (Aqua)
Shea Butter (Butyrospemum Parki Organic Non-Refined)
Light Coconut (Caprylic / Capric triglyceride)
Grapeseed (Vitis vinifera)
Soya Lecethin
Glyceryl stearate S/E (Veg)
Peg 100 stearate
Glycerine (Veg)
Cetyl Alcohol (Coconut derived)
Stearic acid
Vitamin E (Tocopheryl Acetate) Phenoxyethanol
Ethylhexylglycerin.
Here are some general questions we are asked regularly
Q. D you ship outside of the UK?
A. Yes we do. Please let us know where you are and what you would like to order for a personalised quote for shipping.
Q. Can I collect?
A. Yes, if you live on the Isle of Wight, just get in touch to make arrangements.